Customer and Supplier Quality Engineer (m/f/d)

About the team:

We are looking for a Customer and Supplier Quality Engineer (m/f/d) to join our team at the Bouzonville site. As the main customer interface, you ensure customer requirements are met and drive customer satisfaction.

ZF is a global player in automotive technology, recognized for its innovative mobility solutions. You will join a team committed to performance and continuous improvement, where collaboration and expertise are highly valued.

What you can look forward to as a Customer and Supplier Quality Engineer (m/f/d):

• Ensure customer satisfaction by leading all customer-related quality topics
• Manage customer claims from end to end (analysis, containment, 8D/problem-solving, follow-up, and on-time closure)
• Implement and promote continuous improvement methodologies to enhance quality performance and prevent recurrence

Your Profile as a Customer and Supplier Quality Engineer (m/f/d):

• Education: Master’s degree (Bac+5) in Quality, Engineering or equivalent experience.
• Experience: Minimum 3 years in a similar position
• Technical skills: Problem-solving methodologies (e.g., 8D, 5 Why, Ishikawa), audit techniques, and automotive quality standards.
• Tools : Microsoft 365
• Languages: Advanced English & French.
• Personal qualities: Methodical, analytical, autonomous, and strong teamwork skills