Quality Supervisor - Warranty

 Req ID 73029 | Auburn Hills, Lafayette, Vernon Hills, United States ZF CV Systems North America LLC

LOCATION FLEXIBLE - SELECTED CANDIDATE CAN SIT IN AUBURN HILLS, MI, LAFAYETTE, IN, OR VERNON HILLS, IL

What you can look forward to as a Quality Supervisor - Warranty:

•    Drive the Warranty Management to Market (settlement with OEM and with the ZF Service network) for products sold by the Region, meeting allocation of responsibilities and commercial settlement of the costs in consideration of contractual obligations.   

•    Ensure the evaluation of warranty is to required procedures and meeting quality and financial audit standards. 

•    Evaluate warranty contract from OEMs and negotiate in joint with KAT with OEM if required by CUDO.  

•    Evaluate warranty contract changes and their affect on Region business 

•    Provide warranty cost reporting by failure mode to finance / purchasing to support recovery with Suppliers where required by Purchasing. Identify issues caused by suppliers & intercompany

•    Ensure process expertise for warranty and recovery within the region.

•    Lead unification of warranty management process across region to drive efficiency and matrix support of team across various locations. Support software solutions where feasible 

Your Profile as a Quality Supervisor - Warranty: 

•    6+ years of related progressive experience

•    Bachelor’s degree, preferably in engineering or a related discipline

•    Warranty processes and administration knowledge; Commercial vehicle OEM experience preferred 

•    Proven interpersonal, communication, and problem solving skills

•    Solid leadership experience

•    Proficiency in Microsoft Office suite

•    Advanced knowledge of commonly-used concepts, practices, and procedures within Quality Engineering. Experience with quality systems (e.g QS9000)

•    Working knowledge of product line(s) and quality engineering principles 

•    Advanced understanding of engineering techniques and principles

•    In-depth knowledge of measuring equipment. i.e. CMM, surface measurements, callipers, micrometers. Ability to use and train individuals to use standard shop measurement tools

Why you should choose ZF:

• A supportive, collaborative team environment

• Annual Incentive Plan

• Paid Vacation

• 401k Plan

• Health Care Benefits

• Paid Holidays 

• A strong diversity culture

• Supportive Employee Groups and community outreach activities

Be part of our ZF team as Quality Supervisor - Warranty and apply now!

Contact

Kyle Nader

+1 734 855 2753

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran