Order Management Specialist

Order Management Specialist

For our production plant in Sakarya/Arifiye, we are looking for a candidate for the position of Order Management Specialist.

About the team and role:

Join our dynamic Order Management Team, where we ensure a smooth end‑to‑end coordination of customer orders for our production plant in Sakarya/Arifiye. As a key interface between our customers and internal production planning, the team is responsible for managing order flows according to contractual requirements and ensuring on‑time delivery performance.

What you can look forward to as Order Management Specialist:

• Coordinates the customer orders with the site production planning department according to the contracts with the customers
• Prioritization based on the customer order requirements,
• Follow up the right escalation path within the customer organization in case of the customer order delays Responsible for the customer delivery KPIs,
• Regularly follow up and update customer order base within the SAP system.
  
  

Your profile as Order Management Specialist:

• Bachelor’s Degree in engineering or related field,
• Multiple years of experience in automotive sector or logistics,
• Direct customer contact experience with customer oriented mindset and negotiation skills to reach to optimum results  High stress management capability,
• Fluent Turkish and fluent in English speaking and writing,
• Driving license.

Why you should choose ZF in Sakarya:

• An employment contract in a stable, global company,  
• Private health insurance and employee package,
• Good working atmosphere; working in an international team, interesting projects, and tasks.

The compatibility of work and family life is firmly anchored at ZF. For more information, please visit www.zf.com/berufundprivatleben.