Aftermarket Account Manager - South East

Job Description

About the team: 

The Aftermarket Account Manager – will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.  

This is a remote position that will oversee the following territories: Florida, Georgia, Alabama, Mississippi, South Carolina, North Carolina and Tennessee. Preferred state of residence: Georgia

What you can look forward to as an Account Manager:

• Lead the request for quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your profile as an Account Manager:

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
• Commercial vehicle experience is highly preferred
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required
• Deep commercial understanding of the assigned region and/or customers
• Excellent presentation skills and strong negotiation/relationship management skills
• *Must have the ability to travel up to 50% - 75% of the time

Why you should choose ZF: 

• A supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A strong diversity culture
• Supportive Employee Groups and community outreach activities