Account Manager - Marine Industry

 Req ID 58023 | Miramar Rhode Island, United States

About the Team
The Account Manager I-NE & Atlantic Canada will work remotely in Rhode Island. The role would be the primary contact for pleasure and commercial craft customers spanning from Virginia to Canada. 

What can you look forward to as an Account Manager 

• Travel to customers, OEM’s, engine distributors, ship builders, naval architects, fleet operators, and end-users to sell ZF Marine products and provide technical assistance.
• Manage customer accounts ranging from $0-5M effectively through diligent customer relations and application of ZF Marine terms and conditions.
• CRM maintenance to ensure excellent customer support.
• Work closely with distributors and visit them and their local trade shows to support them as needed.
• Assist in daily phone inquiries on availability, pricing, application/technical data and policy requests for units, parts, accessories, and field service per ZF Marine policies.
• Prepare quotations, visit reports, sales reports and statistical analysis as required.
• Provide timely input and review in the Global Forecasting module of Navision.
• Work with sales staff to ensure data is accurate and complete.
• Assist in the management of the in-house inventory of units, parts, and accessories to ensure that both customer needs and ZF Marine fiscal goals are met.
• Maintain an accurate customer and competitive database while enriching personal understanding of ZF Marine products and its proper application.
• Maintain required customer, quotation, application, and competitive files.
• Maintain excellent customer and employee relations, integrating ZF Marine into the business and social fabric of the local business economy.
• Attend sea trials as needed.
• Ensure comprehensive project documentation reports and data management systems are maintained.
• Assist in training both in-house and at the customer’s facility as required.
• Attend trade shows, symposiums, seminars, and expositions as required.
• Promote and engage in the principles of employee involvement, team building and continuous improvement.
• Foster a positive attitude towards company goals and actively motivate, coach and support peers and support staff while striving for professional development to ensure growth and improvement.

Your Profile as an Account Manager

• Bachelor’s degree in Business or Engineering with six years progressive account management experience in the marine industry; or Associate degree in Business or Engineering with eight years progressive account management experience in the marine industry; or 10 years of practical marine industry experience.
• Excellent customer service skills and previous sales experience required.
• Excellent negotiation skills required. Must possess strong organizational skills, communication skills, and problem-solving abilities.
• Must possess a strong work ethic, be capable of multi-tasking, and be an innovative self-starter who can work well under pressure.
• Must be versatile with Windows Office software database software.
• 25% or more domestic and international travel as needed.

Why you should choose ZF in Rhode Island?

• A supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• 401k Plan
• Health Care Benefits
• Paid Holidays (13 fixed holidays)
• Tuition reimbursement for educational advancement
• A strong diverse culture
• Supportive Employee Groups and community outreach activities
   

Be part of our ZF team as Account Manager - Marine Industry and apply now!

Contact

Bethany Vijayakumar

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran