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Work at the forefront of automotive innovation with ZF,
one of the world’s leading automotive suppliers.

Account Manager

Location: 

US

Req ID 41894 | Auburn Hills, United States

Responsibilities
•    Main interface with customer operational levels at engineering, quality, logistics and purchasing
•    Regular presence at the customer premises, gathering market and projects information and supporting customer demands
•    Drives customer satisfaction
•    Manage escalation for assigned products, providing relevant inputs to the Key Account Leader and product lines
•    Ensure project execution with involved areas
•    Support OP and forecast plans
•    Manage internal data consistency – pricing, business cases inputs and all relevant information
•    Ensure timing plans are executed accordingly – from prototypes to SOP
•    Drive change management for assigned products
•    Create and maintain customer white spots map / addressable market
•    Feed the team with relevant customer information from customer and competition moves
•    Able to work in a matrix collaboration with global key account team and product lines
•    Ensure KPIs are under control (past dues, logistics, quality, service)

 

Skills & Experience
•    Ability to act as a technical and commercial presence in front of the customer
•    Solid understand of products and its value proposition
•    Engineering and commercial background 
•    Business acumen and interpersonal savvy
•    Experience to drive new project developments within a matrix teams
•    Able to work in a cross-matrix environment with complex topics
•    Experience in the Commercial Vehicle industry strongly preferred 
•    Expert PC skills and use of Microsoft Office Suite
•    Strong communication skills
•    Strong analytical and technical skills
•    7+ years of experience in engineering, sales, or product management
•    Bachelor’s in Business, Finance, Marketing, Engineering, or related field.  MBA preferred.
•    Travel is required based on business needs (25-50%)

 

Be part of our ZF team as Account Manager and apply now!

Contact

Gustavo Martinez

 

DIVERSITY COMMITMENT: 
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. 

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. 

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

Our Commitment to Diversity

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


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