IT Delivery &Support Manager, Czech Republic and Slovakia

 Req ID 68815 Trnava, Slovakia
     

Job description:

• Lead and manage a regional IT team of 34 people in Czech Republic and Slovakia, ensuring a cohesive and supportive working environment.
• Oversee the operation, administration, and support of onsite IT infrastructure across office and plant areas, including servers, storage, local networks, and phone systems.
• Uphold IT Security at both regional and site levels, implementing robust strategies to safeguard company data.
• Handle the management of a wide array of workplace and department devices, such as desktops, laptops, workstations, tablets, mobile devices, printers, and media technology.
• Drive digitalization efforts for plant floor operations, supporting initiatives in Digital Manufacturing Platforms, automation, and infrastructure.
• Understand business requirements through close collaboration with business units, providing flexible and innovative IT solutions.
• Partner with IT workstreams to advocate for and implement requirements for automation, self-service, and digitalization.
• Provide delivery and support for Corporate/Regional/Country Infrastructure Services at all ZF locations within the region.
• Execute global changes, rollouts, and initiatives, while maintaining adherence to technology standards and global processes.
• Promote efficient global IT delivery and support processes by enhancing the user-centric approach of the Service Desk and Field Services.
• Manage and evaluate external suppliers based on regional and country-specific requirements, maintaining strategic provider relationships.
• Implement, offer, and oversee the technical services for Delivery and Support, ensuring alignment with business needs.
• Plan amd execute technical debt reduction tasks to streamlin and improve the management of IT-managed infrastructure.

Your profile as IT Delivery&Support Regional Manager:

• A bachelor's degree in Information Technology, Computer Science, or a related field is required. A master's degree is preferred.
• At least 7 years of relevant experience in IT management, with a minimum of 3 years in a regional or global leadership role.
• Proven leadership experience in managing IT teams.
• Strong technical knowledge of IT infrastructure, security, and device management.
• Experience with digital transformation projects, particularly in manufacturing or related industrial sectors.
• Demonstrated ability to work closely with business units to translate requirements into effective IT solutions.
• Excellent project management skills, with a history of successful global IT initiative rollouts.
• Capable of managing supplier relationships and negotiating contracts to meet strategic objectives.
• Outstanding communication, collaboration, and interpersonal skills.

We offer:

• Annual bonus
• Company car or financial compensation
• Unlimited contract with 3 months trial period
• Employer contribution to private pension
• Life assurance
• Extra vacation days based on seniority

Monthly wage from 3 500 €/brutto

* base salary according to §62 ods. 2 Zákona č. 5/2004 Z. z. o službách zamestnanosti v znení neskorších predpisov: from 2 400 €

Be part of our ZF team as IT Delivery &Support Manager, Czech Republic and Slovakia and apply now!

Contact

Lucia Karvašová

+421 36 629 4616