Quality Key Account Manager

 Req ID 60203 Asia Pacific Co Ltd, China
     

What you can look forward to as [Job title] (m/f/d):

• Drive and manage Customer Quality Excellence by understanding VOC (Voice of the Customer)​
• Drive and manage Customer Scorecards and Customer Performance to achieve Customer Satisfaction​
• Drive and manage communication of Customer requirement across the organization​
• Drive and manage Customer requirements reviews and analysis to ensure compliance and feasibility​
• Drive and manage customer complaints and escalations to closure

Your Profile as [Job title] (m/f/d):

• Broad Quality automotive background and experience, ideally in Passive Safety​

• Ability to drive strong customer focus inside the organization to meet customer requirements​

• Ability to execute priorities through collaboration with all stakeholders in a matrix organization​

• Ability to build strong customer relationships and to anticipate customer needs​

• Strong communication and presentation skills

• Experience with the customer Geely Volvo and its quality requirements and processes are desired.

Be part of our ZF team as Quality Key Account Manager and apply now!

Contact

Mingyuan Ye

+86 21 61 207088